Career Profile

I have huge interest in technology and computing. Currently I'm working for decentralized altruistic community to build distributed ridesharing application functioning on real time datastream called lift.global

Experiences

System specialist / Service Desk Expert

Sep 2017 - Feb 2018

Fujitsu Finland decided to outsource Technical and Maintenance Support to their affiliate company Fujitsu TS´s global delivery center. I was one of the first hired for project as a Service Desk Expert to replace Fujitsu Finland´s System specialists while maintaining big data. My main role was to analyze Point of Sale system, server, workstation and printer tickets. I adviced on-site technicians to troubleshoot and fix devices effectively as possible minimizing amount of hardware replacements. I felt in job a lack of challenge and corporational willingness to improve as a service.

Technical support agent

Jan 2017 - Aug 2017

arvato Services hired me straight to provide consultancy and technical support for market-leading PC operating system and office suite of applications and services. Troubleshooted and solved technical issues through remote desktop, assisted with first setups and gave premium coaching to end-users, teaching advanced tricks of Windows and Office.

Aftersales support

Aug 2016 - Dec 2016

I was employed through Adecco in Arvato services project for a major gaming brand and video game console developer. My role was solving technical issues with devices and being in charge of after-sales support for Finnish market.

IT Consultant

2016

CGI is Canadian global information technology consulting, systems integration and business process outsourcing company. I worked as service desk consultant providing incident, change and request management for Finnish ITSM team.

Logistical manager

2010 - 2015

Ekoweb Ltd. offers wide range of high quality products for industry and public health care in the domestic and global market. Company's main sector is in diagnostic services. I worked part-time in different tasks in logistics, distribution and quality control of diagnostic devices.

English teacher

2014
Children's Palace, Guangzhou China

The Children's Palace (少年宫) is the public facility in China where children are engaged in extra-curricular activities, such as learning music, foreign languages, computing skills and doing sports. I worked as English teacher for primary school aged children.

Skills

HTML5 & CSS

Search Engine Optimization

Bootstrap 3 & SASS

Javascript & jQuery

MEAN-stack developing

Python